Careers

Position Summary

Under the direction of the Preconstruction Manager, the CHVAC Estimator is responsible for analyzing blueprints and other documentation to prepare cost, material, and labor estimates for products, projects, or services.

Qualifications

Education:  The knowledge, skills and abilities typically acquired through the completion of a high school diploma or GED; college degree is preferred.

Years of Relevant Work Experience:  Minimum of 1 year estimating complex/multiphase mechanical projects.

Certificates/Licenses:  Valid driver’s license.  Satisfactory driving record.

Physical Job Requirements:  Required to sit, stand and move throughout Company facilities.

Skills and Competencies

Technical Skills:  This position requires advanced proficiency with mechanical estimating software (preferably QuickPen); advanced proficiency with commonly used mechanical concepts, practices and procedures; knowledge of applicable building codes and industry installation practices; and the ability to read and interpret construction drawing and blueprints.

Personal/Interpersonal Competencies:  This position requires strong problem solving and analytical skills; strong attention to detail; the ability to work independently and exercise sound business judgment; the ability to make commitments and be willing to be held accountable against them; the ability or organize workloads to meet deadlines; the adaptability to accept change when needed; strong written and verbal communication skills, the ability to excel in a team environment and advance overall team objectives; and the ability to ensure customer satisfaction by delivering excellence in products and service. 

Key Activities

1. Understand Project. Gain thorough understanding of potential projects by reviewing all available project documentation, discussing project with salesperson, and/or reviewing project site.   
2. Prepare Estimate. Utilize QuickPen (or other automated estimating software) to establish detailed project cost estimates.  Develop estimates utilizing the most advantageous/efficient construction practices.  Obtain bids from vendors and subcontractors.  Obtain bid bonds when necessary.  Achieve customer/Company expectations regarding turnaround time for bids. 
3. Prepare initial project documentation for “turning over” project to Operations.  Participate in turnover meetings.  Assist engineering/design/CAD in the preparation of project drawings. 
4. Maintain/Enhance Estimating System and Procedures. Perform periodic reviews of actual vs estimated costs on key projects to help evaluate ongoing labor productivity and estimating accuracy.  Participate in post mortem reviews of projects as requested.  Adjust estimating system and/or procedures to continue to improve overall estimating accuracy. 
5. Bid Tracer. Enter bid requests into Bid Tracer in a timely manner.  Communicate bid participation to customers. 
6. Take Offs. Prepare periodic partial take offs to assist Project Managers in forecasting cost at completion.
7. Participate in the development and implementation of Company best practices.

Key Performance Factors

A successful Estimator manages the quoting/bidding process for a division; produces accurate, complete, timely estimates; ensures that estimating software is updated and maintained to achieve the most accurate estimates possible; and tracks actual job and shop progress and results in order to continually enhance estimating accuracy.

Working Conditions

This is a full-time exempt position.  Business hours are between 7:00am to 5:00pm. 

Salary and Benefits

Competitive and commensurate with experience and qualifications. 

This job description is intended to describe the general nature and level of work required of this position. This is not meant to be an exhaustive list of all responsibilities, duties and skills required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Please take a few minutes and fill out our Predictive Index Survey 

For confidential consideration, please send a cover letter and resume to totalhr@total-mechanical.com 

Position Summary

Under the direction of the Residential Division Vice President, the Dispatcher is responsible for taking all commercial, residential and plumbing service calls and dispatching the appropriate service personnel.    

Qualifications

Education:  The knowledge, skills and abilities typically acquired through the completion of a high school diploma or GED.

Years of Relevant Work Experience:  3 to 5 years service dispatch experience. 

Physical Job Requirements:  Required to sit, operate the computer and use land line telephones and cellular phones.  

Skills and Competencies

Leadership Skills:  This position requires the composure to represent the Company favorably under all circumstances.

Technical Skills:  This position requires proficiency with general office and service management software (excel and Spectrum preferred); and knowledge of HVAC service mechanical terms, tools, concepts and practices.

Personal/Interpersonal Competencies:  This position requires strong problem solving and analytical skills; the ability to work independently and exercise sound judgment; the ability to make commitments and be willing to be held accountable against them; the ability to organize workloads to meet deadlines; the adaptability to accept change when needed; exceptional written and verbal communication skills, the ability to excel in a team environment and advance overall team objectives; the ability to ensure customer satisfaction by delivering excellence in products and service; and high standards for ethical conduct.

 Key Activities

1. Take Service Calls.  Take customer requests.  Gain thorough understanding from customer of nature of problem or request. Evaluate urgency.  Prioritize requests.  Enter work order into the accounting system.  Enter customer and/or location in accordance with Company guidelines. 
2. Dispatch Technicians.  Match customer needs and/or location to available service technicians.  Contact technicians.  Communicate customer requirements. 
3. Technician Information.  Maintain contact with all technicians.  Track technician locations and call progress.  Record information received from technicians.  
4. Record Keeping.  Enter maintenance contracts into the accounting system.  Create service start up and balancing reports.   
5. Participate in the development and implementation of Company best practices.   

Key Performance Factors

A successful Dispatcher maintains a positive, professional, helpful demeanor with customers, obtains a quality analysis of the customer needs and communicates those needs fully to ensure that the service management system and ESD processes are functioning as effectively and efficiently as possible; that bills are issued accurately and completely and in a timely manner; that customers are responded to positively and professionally; and that all project and warranty documentation is properly maintained.

Career Progression

Dispatcher → Labor Coordinator → Service Coordinator → Senior Service Coordinator

Working Conditions

This is a full-time non-exempt position.  Business hours are between 7:00am to 5:00pm.    

Salary and Benefits

Competitive and commensurate with experience and qualifications.

This job description is intended to describe the general nature and level of work required of this position. This is not meant to be an exhaustive list of all responsibilities, duties and skills required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Please take a few minutes and fill out our Predictive Index Survey 

For confidential consideration, please send a cover letter and resume to totalhr@total-mechanical.com or upload your resume below.