Careers

Position Summary

Under the direction of the Designer Manager the Fire Protection Designer is responsible for coordinating, designing, and formatting computer-aided design (CAD) drawings.

Qualifications

Education:  The knowledge, skills and abilities typically acquired through the completion of a high school diploma or GED.  Or member in good standing of applicable local bargaining unit.

Years of Relevant Work Experience:  3-5 years of experience designing mechanical fire protection systems.

            Certificates/Licenses:  Valid driver’s license.  Satisfactory driving record.

Physical Job Requirements:  Required to sit, stand and move throughout Company facilities.  Must be able to perform job responsibilities in an industrial, construction site and general outdoor environment around heavy machinery and equipment.

 Skills and Competencies

Technical Skills:  This position requires proficiency with commonly used fire protection concepts, practices and procedures; proficiency with applicable building codes and industry installation practices; the ability to read and interpret construction drawings and blueprints; the ability to utilize computer to perform tasks; and proficiency in the use of general office software computer-assisted drafting programs (AutoCad/SprinkCad).

Personal/Interpersonal Competencies:  This position requires strong problem solving and analytical skills; strong attention to detail; the ability to work independently and exercise sound business judgment; the ability to make commitments and be willing to be held accountable against them; the ability to organize workloads to meet deadlines; the adaptability to accept change when needed; strong written and verbal communications skills, the ability to excel in a team environment and advance overall team objectives; and the ability to ensure customer satisfaction by delivering excellence in products and services. 

 Key Activities

1. Understand Project and Equipment. Gain a thorough understanding of assigned projects.  Review project specifications, proposal, addendums, engineering drawings and all other information pertinent to the project.  Meet with customers or visit job site to verify specifications.  Gain thorough understanding of the equipment used on the project and effectively incorporate that equipment into the design.
2. Design Project. Develop detailed design drawings utilizing computer-assisted drafting (CAD) equipment.  Evaluate designs for code compliance, appearance, safety, function, budget, and production costs.  Recommend design improvements.  Identify to owners, opportunities to add value to projects.  Maintain specified design schedule.  Perform all necessary calculations.  Determine performance standards and material selection based on required calculations.  Attend job coordination meetings as requested.
3. Project Documentation. Maintain the documentation for all job coordination issues.  Provide other project information/documentation as requested.  Provide information to complete permit/plan review.  Generate record drawings, “cut sheets”, shop drawings, and fabrication drawings.  Archive drawings (approved plans, pertinent architectural plans, civil plans) in electronic format.
4. Maintain CAD System. Maintain/update CAD system to ensure maximum efficiency/accuracy is achieved.
5. Participate in the development and implementation of Company best practices.

 Key Performance Factors

A successful Designer creates accurate, detailed installation drawings that meet the specifications of the project in the most cost-effective manner possible; and keeps projects on schedule by providing drawings in a timely manner.

 Designer Career Progression

Intern → Associate Designer → Designer → Senior Designer → Design Manager

 A Designer becomes eligible for promotion to Senior Designer when able to demonstrate consistent, reliable successful performance of their defined duties, when able to perform Senior Designer duties for large-size projects with little supervision and upon successful completion of the Senior Designer training program.

 Working Conditions

This is a full-time exempt position.  Business hours are between 7:00am to 5:00pm.

 Salary and Benefits

Competitive and commensurate with experience and qualifications. 

 This job description is intended to describe the general nature and level of work required of this position. This is not meant to be an exhaustive list of all responsibilities, duties and skills required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

 Please take a few minutes and fill out our Predictive Index Survey 

 For confidential consideration, please send cover letter and resume to totalhr@total-mechanical.com

Position Summary

Under the direction of the Residential Division Vice President, the Dispatcher is responsible for taking all commercial, residential and plumbing service calls and dispatching the appropriate service personnel.    

Qualifications

Education:  The knowledge, skills and abilities typically acquired through the completion of a high school diploma or GED.

Years of Relevant Work Experience:  3 to 5 years service dispatch experience. 

Physical Job Requirements:  Required to sit, operate the computer and use land line telephones and cellular phones.  

Skills and Competencies

Leadership Skills:  This position requires the composure to represent the Company favorably under all circumstances.

Technical Skills:  This position requires proficiency with general office and service management software (excel and Spectrum preferred); and knowledge of HVAC service mechanical terms, tools, concepts and practices.

Personal/Interpersonal Competencies:  This position requires strong problem solving and analytical skills; the ability to work independently and exercise sound judgment; the ability to make commitments and be willing to be held accountable against them; the ability to organize workloads to meet deadlines; the adaptability to accept change when needed; exceptional written and verbal communication skills, the ability to excel in a team environment and advance overall team objectives; the ability to ensure customer satisfaction by delivering excellence in products and service; and high standards for ethical conduct.

 Key Activities

1. Take Service Calls.  Take customer requests.  Gain thorough understanding from customer of nature of problem or request. Evaluate urgency.  Prioritize requests.  Enter work order into the accounting system.  Enter customer and/or location in accordance with Company guidelines. 
2. Dispatch Technicians.  Match customer needs and/or location to available service technicians.  Contact technicians.  Communicate customer requirements. 
3. Technician Information.  Maintain contact with all technicians.  Track technician locations and call progress.  Record information received from technicians.  
4. Record Keeping.  Enter maintenance contracts into the accounting system.  Create service start up and balancing reports.   
5. Participate in the development and implementation of Company best practices.   

Key Performance Factors

A successful Dispatcher maintains a positive, professional, helpful demeanor with customers, obtains a quality analysis of the customer needs and communicates those needs fully to ensure that the service management system and ESD processes are functioning as effectively and efficiently as possible; that bills are issued accurately and completely and in a timely manner; that customers are responded to positively and professionally; and that all project and warranty documentation is properly maintained.

Career Progression

Dispatcher → Labor Coordinator → Service Coordinator → Senior Service Coordinator

Working Conditions

This is a full-time non-exempt position.  Business hours are between 7:00am to 5:00pm.    

Salary and Benefits

Competitive and commensurate with experience and qualifications.

This job description is intended to describe the general nature and level of work required of this position. This is not meant to be an exhaustive list of all responsibilities, duties and skills required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Please take a few minutes and fill out our Predictive Index Survey 

For confidential consideration, please send a cover letter and resume to totalhr@total-mechanical.com or upload your resume below.